SpotMyBus app is in the process of replacing malfunctioning trackers on Berlin CSD buses at no cost to the district. We anticipate that all devices will be fully restored by January, as this is a custom device, it will take some time to manufacture, configure, test and install the replacements. The app is not the malfunctioning component so deleting and re-installing will not solve the problem. We are very sorry for the inconvenience this problem has caused parents and students.
For more information, please contact SpotMyBus at firstname.lastname@example.org